Front of House

Website In Good company

Our growing restaurant is seeking an experienced Front of House staff member to join our team. As a Front of House staff member, you will be responsible for ensuring a high level of customer service and satisfaction. Your role will include greeting customers, taking orders, serving food and drinks, and maintaining a clean and organized dining area.

Responsibilities of the position include:

  • Greeting customers as they enter the restaurant
  • Taking and relaying customer orders to the kitchen staff
  • Serving food and drinks to customers in a timely manner
  • Handling customer requests and complaints in a professional and courteous manner
  • Ensuring tables and dining areas are clean and organized at all times
  • Collaborating with kitchen staff to ensure that orders are delivered accurately and on time
  • Processing payments and managing cash registers
  • Maintaining knowledge of menu items, specials, and restaurant policies and procedures
  • Assisting with other tasks, such as setting up and closing the restaurant as needed

Requirements:

  • Proven experience as a Front of House staff member or a similar role
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong organisational skills and attention to detail
  • Ability to work well in a team environment
  • Flexibility to work evenings, weekends, and holidays as needed
  • Basic math skills and the ability to handle cash transactions
  • Knowledge of food safety and sanitation standards

If you are a friendly and energetic team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

To apply for this job email your details to careers@ingoodcompany.africa

Scroll to Top