
Website In Good company
Our growing restaurant is seeking an experienced Front of House staff member to join our team. As a Front of House staff member, you will be responsible for ensuring a high level of customer service and satisfaction. Your role will include greeting customers, taking orders, serving food and drinks, and maintaining a clean and organized dining area.
Responsibilities of the position include:
- Greeting customers as they enter the restaurant
- Taking and relaying customer orders to the kitchen staff
- Serving food and drinks to customers in a timely manner
- Handling customer requests and complaints in a professional and courteous manner
- Ensuring tables and dining areas are clean and organized at all times
- Collaborating with kitchen staff to ensure that orders are delivered accurately and on time
- Processing payments and managing cash registers
- Maintaining knowledge of menu items, specials, and restaurant policies and procedures
- Assisting with other tasks, such as setting up and closing the restaurant as needed
Requirements:
- Proven experience as a Front of House staff member or a similar role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong organisational skills and attention to detail
- Ability to work well in a team environment
- Flexibility to work evenings, weekends, and holidays as needed
- Basic math skills and the ability to handle cash transactions
- Knowledge of food safety and sanitation standards
If you are a friendly and energetic team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
To apply for this job email your details to careers@ingoodcompany.africa